Privacy Policy garuda88 — Our Commitment to Protecting Your Data

Garuda88 is an online casino platform committed to protecting the privacy of our users. This policy applies to all garuda88 platform users, including website visitors, registered users, and active players.

This Privacy Policy covers all your interactions with garuda88, including:

• Use of the garuda88.vu website on any device.
• Use of the garuda88 Android or iOS app.
• Communications with our customer support team.
• Financial transactions including deposits and withdrawals.
• Participation in promotions, lucky draws, and the VIP programme.

Garuda88 collects various categories of data depending on the nature of your interactions with our platform. Below is a summary of the data we collect:

The personal data we collect is used solely for the following purposes:

• Account Management: Creating, verifying, and managing your garuda88 account, including the KYC process and age verification.
• Service Provision: Processing deposits, withdrawals, and enabling access to all games on the platform.
• Security & Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and any unauthorised access.
• Legal Compliance: Meeting reporting requirements mandated by law and regulatory bodies.
• Customer Support: Responding to inquiries, resolving complaints, and providing technical support.
• Platform Improvements: Analysing usage patterns to improve the overall user experience.
• Service Communications: Sending transaction notifications, security updates, and important information related to your account.
• Promotions & Offers: With your consent, sending you information about promotions, bonuses, and special offers that may be relevant to you.

Garuda88 does not sell or rent your personal data to any third party. However, there are specific situations where we may share your data with the following parties:

• Payment Service Providers: Financial data required to process deposits and withdrawals is shared with our vetted payment providers (DuitNow, FPX, and others) via secure encrypted channels.
• Game Providers: Basic information required to access games from third-party providers (such as username and account balance) is shared securely to enable gameplay.
• Identity Verification Services: KYC data is shared with accredited identity verification services for verification purposes only.
• Law Enforcement Agency: Data may be disclosed to the relevant authorities where required by law or court order.

All third parties with whom we share data are bound by strict confidentiality agreements and are not permitted to use that data for any purpose other than those specified.

Garuda88 implements comprehensive technical and organisational security measures to protect your personal data:

• SSL/TLS Encryption: All data transmitted between our servers and your device is encrypted to the same 256-bit SSL standard used by leading financial institutions.
• Secure Data Storage: Personal data is stored in databases protected by layered access controls — only authorised personnel can access user data.
• Continuous Monitoring: Our systems are monitored around the clock to detect any intrusion attempts or suspicious activity.
• Regular Security Audits: garuda88 conducts regular independent security audits to assess and strengthen our security infrastructure.
• Staff Training: All garuda88 staff who handle user data undergo regular data protection training.

The garuda88 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login, play sessions, and security. These cookies cannot be disabled.
• Functional Cookies: Saving your preferences such as language, table size, and display settings to improve usability.
• Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and is not linked to your personal identity.
• Performance Cookies: Allows the platform to remember your preferred settings and optimise page load speed for your session.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some garuda88 platform features.

Garuda88 only retains your personal data for as long as necessary for the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for as long as your account is active and throughout any period required to resolve ongoing claims or disputes.
• Financial & Transaction Data: Retained for a minimum of seven (7) years in compliance with accounting and anti-money laundering legal requirements.
• KYC Data: Retained for the minimum period specified by the relevant regulatory body.
• Technical Data (Logs): Typically retained for 90 days for technical troubleshooting and fraud detection purposes.
• Closed Account: When an account is closed, account data will be retained for the period required by law before being securely deleted from our systems.

Under Malaysia's PDPA and garuda88's privacy policy, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the garuda88 privacy team via live chat or our support email. We will process your request within a reasonable timeframe.

Garuda88 is a platform designed exclusively for individuals aged 18 and above. We do not intentionally collect or process the personal data of individuals under the age of 18.

If we determine that personal data belonging to a child or minor has been collected without the knowledge of a parent or legal guardian, we will take immediate steps to:

• Removing the relevant data from our systems.
• Immediately closing the associated account.
• Notifying parents or guardians upon discovery.

Garuda88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or security improvements. When we make significant amendments:

• The "Updated" date at the top of this page will be revised accordingly.
• Registered users will be notified via in-platform notifications or their registered email.
• For particularly significant amendments, we may request your consent again before they take effect.

Your continued use of the garuda88 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding how garuda88 handles your personal data, do not hesitate to contact us:

You may also refer to the Terms and Conditions and Responsible Gaming for additional information on using the garuda88 platform.

This Privacy Policy is the version in effect from 1 July 2026.